Terms of Service
Our terms and conditions for using Elite Exteriors services and website.
Last Updated: January 1, 2025
These terms are effective as of the date listed above and govern your use of our services.
Welcome to Elite Exteriors. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our pressure washing services, you agree to be bound by these Terms.
1. Services
Elite Exteriors provides professional exterior cleaning services including pressure washing, soft washing, and related cleaning services for residential and commercial properties in Chesapeake, Virginia Beach, Hampton, Norfolk, Suffolk, Newport News, and Williamsburg areas.
2. Acceptance of Terms
By using our website, requesting quotes, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and ourPrivacy Policy.
3. Service Agreements
- All service estimates are valid for 30 days from the date issued
- Services must be scheduled in advance and are subject to weather conditions
- Property access and water availability must be provided by the customer
- Payment is due upon completion of services unless other arrangements are made
4. Customer Responsibilities
- Ensure safe and reasonable access to areas to be cleaned
- Remove or secure fragile items near work areas
- Notify us of any special conditions or concerns before service
- Provide accurate contact information for service coordination
- Be present or designate an authorized representative during service
5. Liability and Insurance
Elite Exteriors carries appropriate insurance coverage for our services. We are committed to providing professional services with care and attention. Our liability is limited to the cost of the services provided.
6. Cancellation and Rescheduling
- Services may be rescheduled due to weather conditions at no additional charge
- Customer cancellations with less than 24 hours notice may incur a service fee
- We reserve the right to cancel services for safety reasons
7. Payment Terms
- Payment is due upon completion of services unless prior arrangements are made
- We accept cash, check, and major credit cards
- Late payment fees may apply to overdue accounts
- Estimates do not include applicable taxes unless specified
8. Website Use
Our website is provided for informational purposes and to facilitate service requests. You agree not to misuse our website or attempt to access unauthorized areas.
9. Communication Consent
By providing your contact information, you consent to receive communications from us regarding your service requests, appointments, and updates. You may opt-out of promotional communications at any time.
10. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Elite Exteriors and is protected by copyright and trademark laws.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of any modifications.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the appropriate courts of Virginia.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
📧 Email: info@elitexteriorsva.com
📞 Phone: 757-796-7240
📍 Address: 109G Gainsborough Square #711, Chesapeake, VA 23320
By using our services, you acknowledge that you have read and understood these Terms of Service.